Very good customer service, shipped the products very fast and the quality was great as well.
I purchased some chemicals and they were high quality, customer service walked me thru every aspect of the purchase, will defintly be a returning customer!!! Thank you smokeys
I recently ordered 10 blotters of 1p-lsd . I have not yet tested them bit I have to say Im extremely impressed with shipping time and packaging. My order reached me on the eastcoast in 6 days (tracked amd insured) from the day I placed my order. Packaging is as discrete as it gets. I had a problem with my tracking # and customer service addressed my issue in a prompt and friendly manner. A+ all around, I will post again to comment on the quality of the chemical once I have tested it. Thank you smokeys.
Much knowledge, a superb communication, nicePrices and NO snailmail!! 6 days after paying, the enevelope arrived... TOP SHOP!
I was having trouble with making an account,becaus e a family member used to have an account on their site ,but they walked me through step by step on how to get things fixed, so I could open my own account. They were very attentive and polite, which is something important to me, especially with the people I plan to do business with. Thanks so much for making the process easy, guys!
My experience has been the best the service and support are impeccable. I have never been so pleased as I am with dealing with you guys at smokeys. I will be a customer for life.
I must say Matt and the team at smokeys are truly the best.I have never been so pleased with a company as I am with smokeys.The service is impeccable if I have a question it is answered immediately on live chat or email.I will be a customer for life. Even though your abroad I feel as if right next door. Much love to all of you at smokeys
as always, since more than one year ordering from smokeys and always be satisfied...to p quality, really fast shipping(4-6 days for south of France). already try a lot of product as 3mmc, 3mec,4mec,4cec ,4mpd,hexen,et hylphenidate,3 fpm(my best)and blend like b2 caine, mad cat, inspire, synthacaine and certainly a lot that i forgot, lol....:-). i did more than 50 orders and only one package never arrived. Sometimes tracked but not’a lot;-))) I want to thank all staff from Smokeys, especially Matt, thanks for all!!! keep goin on and long life to Smokeys!!!!!!! !!
Always got my packages without problems. I think some bk-2c-b ended up in my 6-apb though. Never had an extreme 20 hour trip from 6-apb. No real complaint.
The most trust worthy vendor I have come across, been dealing with them for years. Took my word a package didn't co e and reshipped. Truly awesome
props its not the delay efforts at Smokey it made it to the country im in just 4days customs until the time passes and you get back up with smokey if you paid for the reship insurance like i did and after 30 days thankfully and they send it out and within five days of the reship i check the mail and bam there it was so the first one came after all and now the reship is on its way i reached out to smokey and offered to pay right away but they said to count myself lucky that it happens on occasion the order went in around the begining of the new year they was closed a week and it didnt get here till the 13 of feb heat did not work well when applied to this batch seems it left a film and evaporated to correct color but not as the rats expected they squirmed and battled back with only the IV so onward in the search notes taken on this may return for another shot no pun intended haha. i shuffled perhaps my name and location letters if you get that right you know it will make it to ya.
Great service from smokeys again. There always kind and helpfull. I AM disso Guy, and their products in that category is TOP. Lost an order by costum. When the made My reship it to aprox six hours. Very god. Only Thing the Can improvisation is their packing. Small envelopes from nederlands does look suspicius for costums. Oldermand venders used square boxer ord a4 Carton envelopes. The nerver godt delayed ord checke. But thats My Only comment on improvement. Keep up the good work guys. You have made a lot of My research time worth it. Kind regards
After a frustrating order at the beginning of the year, and me being far more annoying that I think was warranted, I have to say, Matt has been a breath of fresh air. When approached with my frustrations, Matt contacted me personally and assured me that it would be taken care of. I am, frankly, so confident in his customer service, that even with a pending reship of a lost package, I went ahead and placed another order this morning. The post can be unreliable at times, but Smokey's will do everything they can to make sure that they are always regarded as a legitimate and reliable supplier of fine research chemicals to researchers. Matt exudes a sense of personal ownership that goes above and beyond what is expected in this industry.
Well it took two weeks but if it arrived I'm very pleased with customer service and quality of product I would give them a 10 out of 10
Smokey is great! Delivery in only 6 days with high class product, will order again!
I ordered 25 .5mg Clonazolam pellets and 50 Flualprazolam pellets. Only paying the 3.99 Euro shippingl I was shorted 8 Flualp pellets, but it's no big deal as Smokeys always sends me extra than I ordered in the first place. Although, the Clonazolam pellets were completely destroyed and powdered other than 4-5 intact. Matt quickly resolved the problem with a reship of the 25 Clonazolam pellets along with sample blotters of other RC's. Looking forward to the package and more reviews in the future. Smokeys has been and always will be my favorite and go-to vendor. Thank you, Matt, Will, Alex, and the rest of the Smokeys team. Much love!
As a first time customer, I made a small order just as a trial run. I was also skeptical after reading so many ppl say that shipping was spotty after Smokeys move, that I'd get my order , and since I chose the standard shipping option. Much to my surprise, I received my order approx 3 weeks later and was very satisfied with the quality
About a month after purchase my package arrived. Overall, I'm satisfied that the package made it. Thanks smokeys
Ordered a diverse spread of samples a couple weeks ago and they arrived in a speedy manner (tracked shipping), and everything is exactly as should be. I will definitely be coming back.
Hi, each time i ordered on Smokeys, it was really perfect. Just had a problem one time, but Matt has resolved it very quickly..... Long life to you..... Wi ll